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Stephen Mann, DO

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Stephen Mann, DO
High Lakes Health Care
(8 Reviews)
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18 NW Oregon Ave Bend, OR 97701
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
I feel like my appointment was pointless. Nothing was accomplished, and I felt worse when I left. I wasn't asked if I had any questions. The appointment went on forever and was spent mostly on Dr? Mann dictating his appointment notes and reading my patient history, as this was my first appointment and will be my last. He pushed pills, the ones prescribed for everyone with some of the same laundry list of symptoms, he has no interest in addressing what is going well for me, just telling me and my wife that we are depressed and need psych help. When my wife objected to the drugs, Dr? Mann said don't try to tell me about medication I have 30 years experience. Dr. Mann was rude and very cold, he didn't introduce himself or address me by my name. He had nothing to offer except to take the drugs which always have made me feel very sick.
by George xxx.xxx.142.252
June 12, 2014
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider late to your appointments?
No, they were on time
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.111.24
December 12, 2013
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.90.126
November 12, 2012
Dr. Mann has prescribed my husband lisdextroamphetmaine, a strong psychotropic medication for treatment of "ADHD" that has caused him to become completely emotionally unavailable, aggressive, irritable, and completly self-absorbed. Dr. Mann has refused to prescribe him any other medication at both mine and my husband's request. Dr. Mann is apparently working on behalf of Shire Pharmaceuticals rather than his patient. He has effectively changed my husband and our marriage for the worst by irresponsbly administering a medication after having received feedback of negative side effects and has refused to alter course of treatment.
by D xxx.xxx.62.19
October 17, 2012
Was this provider's office easy to locate?
Fairly Easy
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's staff friendly?
Not Really
Was this provider's office clean?
It was satisfactory
by Anonymous
October 20, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
August 23, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
April 11, 2011
Their staff is very friendly and professional. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. The chairs in their waiting room were definitely above average. I was comfortable.
by KC
March 07, 2011
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Map and Directions
18 NW Oregon Ave, Bend, OR 97701