David Key, MD

David Key, MD
Urology Associates Of Dayton Inc 30 E Apple St Ste 5258 Dayton, OH 45409
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4 star average for Recommended
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Yes
Are you going to visit this provider again?
Probably
by Anonymous xxx.xxx.167.18
September 11, 2014
Was the waiting area spacious?
Yes, extremely spacious
Did this provider listen to your input and concerns?
Yes
Does this provider have helpful information available online?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this urologist's staff friendly?
Yes
by dkm8 xxx.xxx.38.20
February 22, 2013
Paid 4 office consultation. Waited alone in exam room 4 over an hour while listening 2 staff gossip and joke. Notified staff I was leaving and would like refund. Both doctor and staff appologized and attempted 2 get me 2 stay. When it became aparent I was not going 2 give them my business, dr abruptly turned his back on me and walked away. Asked the receptionist for reciept showing my account had been re-imbursed. "No" she answered, "I deleted the transaction. so you don't need a reciept." Having dealt with medical billing in the past, I was hardly reassured. Again requested documentation 2 contest charges should they appear. She continued 2 argue 4 another 10-15 minutes until the office manager shoved a letter at me, asked if it was good enough, and walked away.
A business can profess their integrity all day long. But when such a minor issue is handled so poorly and rudely, the truth is revealed. glad I discovered this b4 there was a serious issue with the medical procedure!
by disappointed
November 29, 2011
Would you recommend this provider to others?
Yes
Is this urologist easy to reach in an emergency?
Yes, they answered my call right away
How would you compare this urologist to others in his/her field that you have visited?
Fairly Average
Does this urologist remember you and your circumstances at every appointment?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
June 23, 2011
Would you refer this provider to a family or friend?
Yes
by Anonymous
April 27, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were you able to relax during your appointment?
Yes
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
March 09, 2011
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