Richard Thomas, MD

Richard Thomas, MD
Thomas & Thomas Ophthalmology 18660 Bagley Rd Ste 300 Cleveland, OH 44130
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Wonderful office. Both doctors and the staff are professional and thorough. I had cataract surgery on both eyes and loved the fact that they were so organized and kind.
by Goupy xxx.xxx.70.48
August 29, 2017
I love this practice, we (my husband and myself) saw Stephanie Thomas MD. A wonderful, caring person. She takes the extra step in ensuring that you are properly taken care of and actually is concerned with your well being! THANK YOU
by Sharlene Gannon xxx.xxx.5.143
March 08, 2016
Does this provider answer the phone in a reasonable time when you call?
Sometimes
Was this provider friendly?
Polite Enough
Would you recommend this ophthalmologist to others?
No
Was this provider's staff friendly?
Somewhat
Does this provider use current and safe equipment?
Fairly current
by Anonymous xxx.xxx.177.68
March 25, 2014
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.34.19
June 06, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Are you going to visit this provider again?
Without a doubt!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by A. Non xxx.xxx.65.50
January 07, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.121.1
May 07, 2012
They always take that extra step to make me feel special. I always enjoy my appointments here. They never left me for an extended period of time and I never felt ignored. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by Anonymous
February 13, 2012
Would you refer this provider to a family or friend?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's office too cold?
No, it was fine
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
October 24, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider use current and safe equipment?
Yes. Everything was recently upgraded
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
October 19, 2011
Did this provider answer all of your questions?
Yes
by Anonymous
September 20, 2011
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