Othello Repuyan, MD

Othello Repuyan, MD
Muskingum Pediatrics 3814 James Ct Zanesville, OH 43701
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.152.79
March 30, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Was this pediatrician friendly?
Yes
by Anonymous
February 19, 2012
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
December 21, 2011
They made the extra effort to make sure every question and concern I had was addressed. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. Whenever I asked them for more information about anything, they were happy to take the time to give me as much information as I wanted. They made me feel like every question I had was important. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by Christina Brill
October 03, 2011
Did this provider answer all of your questions?
Yes
by Anonymous
September 30, 2011
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
by Anonymous
July 21, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Was the waiting area spacious?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
April 26, 2011
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Yes, they informed me about child safety and nutrition
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
April 05, 2011
I wish they interacted with both me and my child during appointments, but they always only address me. My child always feel ignored. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help.
by Unknown
March 30, 2011
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
by Anonymous
March 30, 2011
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