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Nancy Hesz, MD

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Nancy Hesz, MD
Star Pediatrics
(47 Reviews)
> Get Phone Number & Directions
1659 W 2nd St Xenia, OH 45385
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Consumer Feedback

(47 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was it easy to make an appointment with this provider?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
October 03, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Yes, they have a nurse practitioner or doctor on staff when the pediatrician is unavailable
Were the waiting room chairs comfortable at this pediatrician's office?
They were average
by Anonymous
October 03, 2011
Were the waiting room chairs comfortable at this pediatrician's office?
Yes
Was this pediatrician able to answer all your questions about immunizations?
Yes, they answered my questions
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
Yes, they had a "sick" and "well" area
by Anonymous
September 14, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
August 22, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Did you experience unnecessary pain during your visit?
No
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous
August 17, 2011
Was this provider's office clean?
It was satisfactory
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
May 05, 2011
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They have a very good professional reputation. I know that I'm under the care of an expert.
by Jody
May 04, 2011
Did this provider have reasonable prices?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
April 18, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you feel safe in this provider's care?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you experience unnecessary pain during your visit?
No
by Anonymous
April 12, 2011
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
March 30, 2011
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Map and Directions
1659 W 2nd St, Xenia, OH 45385