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Hugh Moncrief, MD

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Hugh Moncrief, MD
Ohio Neurosurgical Institute
(11 Reviews)
> Get Phone Number & Directions
30 E Apple St Ste 5257 Dayton, OH 45409
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
1.5 star average for Value
Were you able to relax during your appointment?
No, I was on edge
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
by Anonymous xxx.xxx.217.155
November 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.33.136
April 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.188.188
April 05, 2012
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Are you going to visit this provider again?
Without a doubt!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
January 27, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office clean?
It was satisfactory
by Anonymous
January 23, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
September 19, 2011
Was this provider's office clean?
It was satisfactory
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you feel safe in this provider's care?
Yes
by Anonymous
August 15, 2011
They have a very good professional reputation. I know that I'm under the care of an expert. I will definitely refer my friends and family here. They were great and I think more people should know about them. They always take that extra step to make me feel special. I always enjoy my appointments here. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question.
by Brad
July 25, 2011
Would you recommend this provider to others?
I Already Have
by Anonymous
June 21, 2011
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable.
by beth delaney
June 08, 2011
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Map and Directions
30 E Apple St Ste 5257, Dayton, OH 45409