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Cecelia Hamilton, MD

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Dermatologists

UH Cleveland Medical Center Bolwell

Cleveland, OH

UH Cleveland Medical Center Bolwell

Cleveland, OH

UH Cleveland Medical Center Bolwell

Cleveland, OH

UH Cleveland Medical Center Bolwell

Cleveland, OH
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Cecelia Hamilton, MD
Euclid Clinic Foundation
(9 Reviews)
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1611 S Green Rd Ste 146, University Derm Inc Cleveland, OH 44121
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
I called the office and was put on hold for 2 minutes then someone picked up the phone and said "what did you need" really? Horrible tone and rude. She was extremely combative, and made me feel like I was booking an appointment to see the Queen of England. She also made me feel uncomfortable, calling me "a new patient" with disgust, as if I had to prove myself after a few visits. Wow! I have insurance and am willing to pay for some cosmetic procedures out of my pocket. Horrible, front service....they need better customer service. She sounded like a military officer. I am originally from the Philadelphia area and I am amazed at the attitudes in the health care system here in Cleveland.
by Rose xxx.xxx.132.153
October 29, 2013
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Were the waiting room chairs comfortable at this dermatologist's office?
They were average
by Anonymous xxx.xxx.0.94
September 17, 2013
Was this provider's office too cold?
No, it was fine
Were you able to relax during your appointment?
Yes
Did this provider have reasonable prices?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.125.139
July 10, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.28.206
July 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.239.192
April 16, 2012
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this dermatologist's staff friendly?
Yes, they went above and beyond
by Anonymous
December 29, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
September 22, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
June 21, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Would you recommend this dermatologist to others?
I Already Have
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
June 05, 2011
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Map and Directions
1611 S Green Rd Ste 146, University Derm Inc, Cleveland, OH 44121