Mark Nelson, MD

Mark Nelson, MD
750 Highland Oaks Dr Ste 100 Winston Salem, NC 27103
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was this provider's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this eye care office?
Yes
Was this provider friendly?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was the provider's staff helpful and knowledgeable?
Yes
by Anonymous xxx.xxx.245.153
October 30, 2014
Was this provider friendly?
Yes
Were the waiting room chairs comfortable at this eye care office?
Not really
Was this provider's staff friendly?
Yes
Did this provider answer all of your questions?
Yes
Would you recommend this provider to someone who asks for a referral?
Yes
by Anonymous xxx.xxx.162.138
September 19, 2014
The wait was absolutely ridiculous. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They were absolutely amazing and make others in the same field look like beginners.Dr Nelson always seems to take all the time I want and need when I see him, makes sure I have no questions or answers all the questions I have, very professional and tells it like it is. I like a doctor that makes sure I know everything even if it may mean I learn something I didnt' want to hear but was the truth about my medical problems.He is one of the most knowledgeable and honest doctors I have ever met and I will continue to see him for years to come.
by boncella thomas xxx.xxx.167.214
February 21, 2013
Did this provider answer all of your questions?
Some were answered
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
by Anonymous xxx.xxx.216.222
February 20, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this provider again?
Without a doubt!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Gary Adams xxx.xxx.3.206
December 12, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.233.99
December 05, 2012
Does this provider promptly return your phone calls?
Yes
Were you able to relax during your appointment?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.20.15
October 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Shirley Clampitt xxx.xxx.20.96
May 29, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.117.165
April 04, 2012
Thanks to Dr. Nelson, I have my sight which is more precious than gold. With return visits over the years, I always receive a consistent welcome from warm and friendly staff who make sure I am well informed of my condition and progress. Dr. Nelson is one of those rare physicians that make you feel like he has all the time in the world to talk with just you and make you feel a lot more confident and hopeful about the future.
by Rosemary Niles xxx.xxx.85.73
March 23, 2012
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