Charles Epes, MD

Charles Epes, MD
Central Carolina Surgical Eye Associates; Southeastern Eye Center 3312 Battleground Ave Greensboro, NC 27410
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
My appointment was at 9am. I got out after 5pm for a routine eye exam. You go to one room for a test, then to the waiting room for an hour awaiting the next test, then back to the waiting room for a couple of hours because the tech went to lunch. Then back to waiting, then you see the doctor at last. Afterwards, comes a dilation of your eyes, and you guessed it- back to the waiting room. So, be prepared with lunch, snacks, toilet paper (it's usually out by lunch time), plenty of reading/busy material, and lots of patience. I just wish my insurance would cover me going somewhere else. But, it is my twice a year visit out there for the last fifteen years, that I've learned to detest this place. I'd recommend them doing rolling lunches so that some people could still be seen, let them offer free snacks and drinks for those of us with low blood sugar issues, and a more professional attitude.
by Eye On Greensboro xxx.xxx.25.14
June 24, 2015
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider prominently display their diplomas or business license?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.75.246
March 25, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.1.111
April 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.137.22
April 03, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Is this provider's business conveniently located?
Yes, it is very conveniently located
Would you recommend this ophthalmologist to others?
Yes
by Anonymous
November 03, 2011
Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I was given a polite greeting when I walked in. It was nice to be acknowledged. They always take the time to listen to me. I know they really care about me and what I have to say. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy.
by Anonymous
June 04, 2011
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