Sally Carpenter, MD

Sally Carpenter, MD
Johnston County Pediatrics 11 Berkshire Rd Smithfield, NC 27577
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Consumer Feedback

(23 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Was this doctor's staff friendly?
Yes
Were the waiting room chairs comfortable at this doctor's office?
They were average
Does this doctor use current and safe equipment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider remember you by name?
Mostly
by Anonymous xxx.xxx.168.47
August 25, 2014
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Does this doctor use current and safe equipment?
No; the equipment needs to be updated
Was this doctor's staff friendly?
Yes
Was this doctor friendly?
Not at all
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Yes, they made me feel very uncomfortable and stupid
by Lindsey xxx.xxx.228.62
July 07, 2014
Did this provider have reasonable prices?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this pediatrician use current and safe equipment?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Is this provider's business conveniently located?
Yes, it is very conveniently located
by angela xxx.xxx.208.187
February 05, 2014
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider have reasonable prices?
Yes
Does this pediatrician use current and safe equipment?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.174.67
January 25, 2014
If I were in some kind of an emergency I'd go back. Otherwise, I'm going to look for something better. They don't really take that extra step to make me feel special. I'm just another client to them. They won't be getting a recommendation from me. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. Their prices were pretty high, but I've had to spend more at other places.
by Anonymous xxx.xxx.235.76
December 17, 2013
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the waiting room chairs comfortable at this pediatrician's office?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Was the waiting area spacious?
No, it was rather cramped
by Rebekah Queen xxx.xxx.6.200
December 17, 2013
Did this provider promise services he/she couldn't provide?
A few, but not too many
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Does the pediatrician interact with both you and your child during appointments?
Not really, they mostly ignored my child
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.61.82
October 18, 2013
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
by Anonymous xxx.xxx.13.69
August 30, 2013
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Was the waiting area spacious?
Yes
by Aninymous xxx.xxx.238.140
August 23, 2013
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Yes, they informed me about child safety and nutrition
Was this provider's staff friendly?
Yes
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
Does this pediatrician use current and safe equipment?
Fairly current
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Parent xxx.xxx.193.132
June 19, 2013
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