Kathryn Stephens, MD

Kathryn Stephens, MD
Laurel Ob/Gyn Assoc 1718 E 4th St Ste 201 Charlotte, NC 28204
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2 star average for Staff
Recommended
4.5 star average for Recommended
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Not really, some questions went unanswered
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Was this provider's office too cold?
Yes, I was freezing
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous xxx.xxx.202.66
May 20, 2013
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Was this provider's office too loud?
Yes, they need to move to a quieter location
Was this provider's staff friendly?
No, they were rude
by Anonymous xxx.xxx.202.66
April 16, 2013
Did this OBGYN promptly notify you about any test results?
No, it took forever for them to call
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Was this provider's staff friendly?
No, they were rude
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by T xxx.xxx.202.66
March 10, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous xxx.xxx.178.140
September 05, 2012
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, they seemed very knowledgeable
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
June 20, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
April 11, 2011
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider use current and safe equipment?
Yes
by Anonymous
March 18, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
March 04, 2011
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