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William Folds, MD

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William Folds, MD
Club Haven Family Practice
(8 Reviews)
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2801 Lyndhurst Ave Winston Salem, NC 27103
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor friendly?
Extremely Friendly
Was the personalities of the staff well suited to a holistic approach to care?
The staff could have done a lot more to create a welcoming atmosphere.
by Anonymous xxx.xxx.40.33
August 11, 2015
RECIEVE GREAT CARE HERE
by Gloria Fogle xxx.xxx.112.5
February 19, 2015
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Patricia S. Page xxx.xxx.1.69
March 27, 2013
Did this provider listen to your input and concerns?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider remember you and your circumstances at every appointment?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.196.199
October 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by yeatts xxx.xxx.196.199
May 10, 2012
The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I felt very safe in their care. I definitely trust them. The chairs they had in the waiting room were average, I would say. They weren't amazing but they weren't totally uncomfortable either.
by Francie Yokeley
February 27, 2012
Spoke with a Ms. Angelina. They seemed like they were extremely irritated to be at work, . They didn't seem to want to help anyone. They answered some of my questions but I could have used more information. Angelina, your job is to provide friendly customer service. Try it sometime
by j
January 30, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
April 06, 2011
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Map and Directions
2801 Lyndhurst Ave, Winston Salem, NC 27103