John Kessel, MD

John Kessel, MD
Fairbrook Medical Clinic 1985 Startown Rd Hickory, NC 28602
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Clinic is now closed as of 10/31/204 after the head physician, Dr. John Kessel, surrendered his medical license due to pending criminal charges.
by A. xxx.xxx.147.127
November 19, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.139.94
September 03, 2014
Was it easy to make an appointment with this provider?
Yes
Did this provider listen to your input and concerns?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Would you refer this provider to a family or friend?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Breezy xxx.xxx.254.5
November 26, 2012
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did you feel safe in this provider's care?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
by Anonymous
February 27, 2012
They were absolutely amazing and make others in the same field look like beginners. What I really loved was how friendly the doctor and staff were here. I felt so welcome and will definitely be with them for the long haul. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by Paul Smith
November 11, 2011
Was this provider's staff friendly?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this family doctor answer all of your questions?
Yes
Did they follow up with you after your appointment?
Yes.
by Anonymous
October 28, 2011
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does this provider remember you by name?
Sometimes, but not always
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
May 11, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
March 07, 2011
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