Catherine Kassens, MD

Catherine Kassens, MD
1984 S 16th St Ste 1 Wilmington, NC 28401
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Did you experience unnecessary pain during your visit?
A little, but it was bearable
by Anonymous
January 04, 2012
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. It was easy to get the appointment time that worked for my schedule. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by Pat
December 01, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Would you refer this provider to a family or friend?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
October 13, 2011
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
by Anonymous
October 08, 2011
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Does this provider welcome questions?
Not at all. They ignored my questions
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
June 16, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
April 07, 2011
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