Leonard Grossman, MD

Leonard Grossman, MD
Center for Plastic Surgery and SPA 3039 Emmons Ave Brooklyn, NY 11235
Add a Review

Consumer Feedback

(14 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this provider use current and safe equipment?
Yes; the equipment is very advanced!
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Does the provider's staff try to be helpful?
Yes
Did the cosmetic surgeon contact you to ask about your condition after your surgery?
Yes, they contacted me
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider thoroughly explain your procedure and the recovery process?
Yes, they explained both
Were you able to relax during your appointment?
Yes
Did the cosmetic surgeon send you informational material before your consultation?
Yes they sent me plenty of informational material before my consultation
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you meet with the cosmetic surgeon during your consultation, or a representative?
The surgeon, I was much more comfortable going into surgery knowing what the surgeon was like
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Was the cosmetic surgeon able to give you a cost estimate before your procedure?
Yes very quickly, and it was very accurate
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Did you experience excessive complications after your surgery?
Not at all! I recovered very quickly
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider have reasonable prices?
Absolutely!
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They had a couple of interesting magazines, but their selection wasn't very impressive. The collection of the videos from the many shows the doctor has been featured on was huge and entertaining. Overall a very good, positive experience.
Add a Review