Michael Geraci Jr, MD

Michael Geraci Jr, MD
Geraci Spine & Sports Medicine 52 South Union Road 202 Buffalo, NY 14221
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by ann marie xxx.xxx.98.57
February 04, 2013
This office has the WORST follow up I have ever seen. Yes they are all very nice, but you never get an answer or a return phone call. I am not out of my prescription because no one took the time to call me back after 3 days and now the office is closed and there is nothing they can do about it.

Regardless if they would help or not, being on top of things and paying attention to details is KEY. This office is SO disorganized and the front desk staff show that they are frustrated with the lack of clinical follow up as well.
by Julie xxx.xxx.31.98
January 18, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by va xxx.xxx.191.150
January 17, 2013
Dr. Geraci is extremely compassionate. He takes his time and thoroughly listens & examines. He explains things in "normal" language, so I know what's going on too. A true gem in the sports medicine field!
by mommax2 xxx.xxx.33.35
November 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.31.2
July 31, 2012
i do not recommend this physician. He has no after hours service and for those with back pain this is a death sentence. The doctor is not responsive and does not take calls to answer questions. The staff neglects patient requests and responsive time is very poor. This office was obviously put together in haste. Staff seemed confused and strees levels seemed high during every visit.
by Dissapointed xxx.xxx.222.161
July 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.174.209
March 10, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider friendly?
Polite Enough
by Anonymous
February 08, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
by Anonymous
January 16, 2012
Does this provider offer flexible appointment times?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
January 15, 2012
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