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Robert Brass, MD

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Robert Brass, MD
(8 Reviews)
> Get Phone Number & Directions
711 Troy Schenectady Rd Ste 123 Latham, NY 12110
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.7.29
June 13, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.58.93
June 05, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.138.1
May 16, 2012
They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. They always made sure that I wasn't in any pain. They have really great customer service here. They always put their customers first, regardless of the situation. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional.
by Anonymous
November 23, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider's staff friendly?
Yes, they went above and beyond
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
August 02, 2011
Was it easy to make an appointment with this provider?
Yes
by Anonymous
July 21, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
April 28, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
April 14, 2011
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Map and Directions
711 Troy Schenectady Rd Ste 123, Latham, NY 12110