Douglas Friedfeld, MD

Douglas Friedfeld, MD
Island Pediatrics 11412 Beach Channel Dr Ste 3 Rockaway Park, NY 11694
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Consumer Feedback

(51 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I am always happy with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question They are always prepared for my appointment and remember everything about me. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. All the parents in my community respect them.
by Joe
February 23, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this pediatrician allow you to be with your child at all times?
Yes, they allowed me to accompany my child
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider show attention to detail?
Kind of, but not very much
Do other parents within your community respect this pediatrician?
Somewhat, but not very much
by Anonymous
February 18, 2012
Does the pediatrician interact with both you and your child during appointments?
Yes, they interacted with both of us
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
February 04, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
January 30, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
January 16, 2012
Did this pediatrician respect your views and opinions on parenting?
Absolutely! They made an extra effort to support and encourage me
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
by Anonymous
January 05, 2012
Was this provider's staff friendly?
Yes
by Anonymous
January 05, 2012
They made the extra effort to make sure every question and concern I had was addressed. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. I appreciate that they've never over-treated my child. I've had some doctors that want to run really expensive tests or make you get an X-Ray for a very common illness, but they don't do that here.
by Nataliya
January 03, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was the waiting area spacious?
Yes
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
December 06, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was it easy to make an appointment with this provider?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Absolutely. They have plenty of nurse practioners and doctors as back-up support
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
November 18, 2011
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