Wai Lau, MD

Wai Lau, MD
Kid'S Doc 5159 Route 9W, Kids Doc Newburgh, NY 12550
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.255.64
September 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.65.94
May 08, 2012
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
by Natasha
February 02, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
No, the pediatrician is the only provider on staff
by Anonymous
November 04, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
No, the pediatrician is the only provider on staff
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
August 14, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this pediatrician use current and safe equipment?
Yes
by Anonymous
July 05, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
Yes, they had a "sick" and "well" area
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
March 15, 2011
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