William Bernstein, MD

William Bernstein, MD
New City Pediatric Group 100 Phillips Hill Rd New City, NY 10956
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Was this pediatrician able to answer all your questions about immunizations?
Kind of. They were able to answer a couple but not all
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Yes, they have a nurse practitioner or doctor on staff when the pediatrician is unavailable
by Anonymous xxx.xxx.146.26
January 11, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
Yes, they respected my decision
by Anonymous
November 29, 2011
My child absolutely loves William Bernstein, MD. They are so kid-friendly and act like my child's best friend. This doctor has great bedside manner. When comparing them to others I have visited for the same condition, they are among the best I have seen. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. It seemed like they went out of their way to encourage me, and were very supportive of all my values and beliefs about parenting issues. I know I can always count on them.
by Colleen
October 12, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
August 08, 2011
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