Michael Parentis, MD

Michael Parentis, MD
Knee Center Of Western Ny 100 Corporate Pkwy Ste 112 Buffalo, NY 14226
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Was this doctor friendly?
Yes
by Anonymous xxx.xxx.250.5
October 21, 2014
Was this doctor friendly?
Yes
by Anonymous xxx.xxx.201.198
May 20, 2014
Does this orthopedic surgeon use current and safe equipment?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's office easy to locate?
Fairly Easy
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
December 27, 2011
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They were absolutely amazing and make others in the same field look like beginners. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.
by Hard to deal with patient!
September 22, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Was it easy to make an appointment with this provider?
No, it took a while
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
September 22, 2011
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
September 19, 2011
Everyone in my community knows that they are the absolute best in the field. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by Jeff broecker
September 16, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
September 06, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider friendly?
Yes
Did this provider listen to your input and concerns?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
August 12, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
July 22, 2011
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