Gregory Canute, MD

Gregory Canute, MD
725 Irving Ave Ste 409 Syracuse, NY 13210
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Staff
2 star average for Staff
Recommended
3 star average for Recommended
Expertise
3 star average for Expertise
This physician was taking care of my sister. When We first met him he explained the situation (which was terminal) and we appreciated the truth that was told to us. However, when my sister decided to get a second opinion, he started acting as if we had personally offended him and became rude. Rude is actually quite the understatement. After she became very ill, could no longer see, and she was aphasia, he says to her- "I told you so. If you went to a different physician, I told you, you would die sooner." If that doesn't tell you exactly how uncaring and truly horrific his soul must be, nothing will. Had you seen the look on my sister's face (who knew she was facing death), you would have seen how crushed she felt, how helpless she felt, how heart broken she was. I will never forgive him, and I will tell everyone I ever meet about him. Dr. Canute, I hope you read this and change how you speak to your patients, as a fellow provider myself, I can tell you, you need a lesson in empathy.
by Shelby Hogan xxx.xxx.3.20
August 16, 2023
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this doctor answer all of your questions?
Some were answered
Was this doctor's staff friendly?
Friendly Enough
Were the waiting room chairs comfortable at this doctor's office?
They were average
Are you going to visit this provider again?
Probably yes
by Anonymous xxx.xxx.64.79
November 06, 2014
Would you recommend this doctor to others?
Yes
by Anonymous xxx.xxx.251.67
August 26, 2014
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider offer flexible appointment times?
Yes
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.221.219
September 18, 2013
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.74.61
July 23, 2013
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Was this provider's staff friendly?
No, they were rude
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did this provider answer all of your questions?
None of my questions were answered
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Anonymous xxx.xxx.135.210
April 26, 2013
Did this provider rush your appointment?
No
Was this provider's office clean?
It was satisfactory
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
by Anonymous xxx.xxx.74.172
January 25, 2013
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. I was very uncomfortable the entire time in Dr. Canute's presence. They left me completely alone for a long time and I became very nervous. I found this doctor to be condescending, rude and unecessarily cold and de-sensitized to catastrophic illnesses. I traveled to Boston and had much improved experiences. Syracuse is not a major medical center despite their advertising campaign.
by Sorely Disappointed
November 07, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
July 20, 2011
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