Ronald Guzman, MD

Ronald Guzman, MD
100 Cross Keys Office Park Fairport, NY 14450
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
2 star average for Value
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.115.107
May 13, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.254.108
July 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.111.110
July 10, 2012
Run, do not walk away from this office. The staff is horrible-phone calls are not answered and messages are not returned. After 3 days of leaving messages and FINALLY talking to a very snarky nurse, we were assured that the doctor would call back that afternoon. It's now 9 pm that night, still no call from the doctor and since it's a Friday, we now have to wait until next week. We're trying to find out results from tests this doctor ordered weeks ago- we've actually gotten the bills from the labs and still have no results for a problem that's been going on for weeks!! So much for the Hippocratic oath in this office.
by Kristin M. Conway
February 17, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
December 06, 2011
I can tell it is maybe not a top priority to maintain a professional appearance here. They didn't look terrible, but there is definitely lots of room for improvement. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by John
April 12, 2011
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