Scott Stratton Smith, MD

Scott Stratton Smith, MD
Chili Center Family Medical 3173 Chili Ave Ste 400 Rochester, NY 14624
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Dr, Stratton-Smith I personally feel is a thorough doctor. I believe that he does listen to the patients complaints and symptoms.
He is willing to work with patients to help find a comfort zone so you are not walking away confused. As for the statement in the one review that the person was more confused then that patient did not ask the right questions to get clarity.
by Shari xxx.xxx.84.34
October 08, 2014
Did this doctor answer all of your questions?
No, I left confused and frustrated
Were the waiting room chairs comfortable at this doctor's office?
They were average
Would you recommend this doctor to others?
If I Had To
Was this doctor's staff friendly?
Friendly Enough
Did a staff member acknowledge or greet you when you entered?
No
by Anonymous xxx.xxx.101.225
September 22, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Does this doctor use current and safe equipment?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Were you satisfied with your appointment with your provider?
Yes
by Anonymous xxx.xxx.126.122
August 14, 2014
Did you experience unnecessary pain during your visit?
No
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by peter xxx.xxx.225.250
January 31, 2014
Would you recommend this family doctor to others?
I Already Have
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.187.252
October 21, 2013
Dr. Stratton-Smith is careful and honest, and listens well. He is my Primary Care Physician, as well as my wife's and my two children. We like him, we trust him, and he has always done well with us.
by Denes House xxx.xxx.215.125
July 23, 2013
Would you recommend this family doctor to others?
If I Had To
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this family doctor friendly?
Friendly Enough
by Anonymous xxx.xxx.120.71
May 28, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider seem up-to-date with the current advancements in their field?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.66.117
November 05, 2012
This has been my doctor for years and years. I can't imagine a better doctor. The nurses and staff here really seem to care about their jobs and their patients. They are a model of efficiency and almost never make me wait. I wish the office had not moved farther away from the highway exit, but that is the only thing I wish was different.
by Monster Truck xxx.xxx.72.156
July 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by s xxx.xxx.7.69
July 12, 2012
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