Robert Cole, MD

Robert Cole, MD
Lifetime Health 1880 Ridge Rd E Ste 8 Rochester, NY 14622
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.2.103
September 19, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.13.4
February 11, 2013
Was this provider's staff friendly?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.118.25
January 04, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider listen to your input and concerns?
Yes
Does this provider offer flexible appointment times?
Yes
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.224.167
December 14, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider answer all of your questions?
Yes
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.234.110
November 23, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.2.103
September 19, 2012
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