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Francis Imbarrato, MD

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Francis Imbarrato, MD
Horizon Family Medical Group
(42 Reviews)
> Get Phone Number & Directions
1200 State Route 208 Ste 15 Monroe, NY 10950
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Consumer Feedback

(42 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider's office too cold?
No, it was fine
by Anonymous
June 15, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
June 14, 2011
Did this provider listen to your input and concerns?
Yes
Does this provider give unbiased advice?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
June 01, 2011
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Was the waiting area spacious?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
May 16, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous
May 04, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office too cold?
Not at all, it was the perfect temperature
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
April 24, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider listen to your input and concerns?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
March 18, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
March 17, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
March 15, 2011
They made the extra effort to make sure every question and concern I had was addressed. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by de Vogels
March 15, 2011
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Map and Directions
1200 State Route 208 Ste 15, Monroe, NY 10950