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Francis Imbarrato, MD

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Francis Imbarrato, MD
Horizon Family Medical Group
(42 Reviews)
> Get Phone Number & Directions
1200 State Route 208 Ste 15 Monroe, NY 10950
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Consumer Feedback

(42 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
The administrative staff and nurses are lovely, but the doctors are beyond incompetent. Their level of patient care is underwhelming and extremely disappointing. I'd rather wait six hours in an emergency room than ever have to put up with this group of "professionals" again.
by Disappointed xxx.xxx.2.160
May 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.237.97
April 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.206.77
March 30, 2012
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous
February 15, 2012
I have visited this office numerous times, and have NEVER had a problem. They are always available on the telephone. Furthermore, they are always cheerful and extremely helpful! I see a lot of attitude from other doctors' offices, but have never had anything but a polite conversation with those at Horizon Family. The waiting room is extremely spacious and they stick well to your appointment time. I am not one to generally write reviews, but I had to go out of my way to rave about this doctor's office. Not to mention, the medical staff is extremely knowledgable as well as cheerful and helpful!!!
by Brandon T
January 26, 2012
Every time I've called and left a message, I've never heard back. It's extremely annoying. I was shocked when they dismissed my concerns as unimportant I knew that my situation needed attention, and I couldn't believe that they wouldn't even look into it. The staff was friendly enough, but I expected more of a warm welcome from a family practice. I have been trying to find out why i have been so sick for months they have been leading me on this path saying i have this just to find out i don't and then to top it off they won't even tell me my results never calling me back!!!! i am extremely fed up i will not be returning to this doctors office!!!!!!!!!!
by never again
January 16, 2012
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They were late a few times to my appointments. I wish they had made more of an effort to be on time. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
by Jenny
January 12, 2012
Was this family doctor friendly?
Extremely Friendly
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
January 10, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
January 02, 2012
Would you recommend this family doctor to others?
No
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Was it easy to make an appointment with this provider?
Practically Impossible
by Anonymous
November 30, 2011
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Map and Directions
1200 State Route 208 Ste 15, Monroe, NY 10950