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Karen Landau, MD

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Karen Landau, MD
(14 Reviews)
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1020 Park Ave New York, NY 10028
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Wanted to share my regrets about doing ematrix. Went in for mild acne scarring on cheeks and chin, was really nervous about possible poor results and specifically asked about possibility of ematrix causing additional scarring or collagen loss. I was promised by 2 doctors at this practice (on Park Avenue, no less) that this was "impossible," ematrix only stimulates collagen and cannot cause additional scars. I went ahead with 3 treatments, all level C (suposedly levels A and B do nothing for scarring). First session 2/1/2012, second session 3/15/2012, third session 5/8/2012. I delayed the third treatment because after the second treatment, I thought I started seeing 2 new scars. I should not have gone for the third, but trusted my doctors. It is now 4 months out, and still have 2 additional scars, plus the old scarring has not improved at all. Finally, although I was not concerned about aging or wrinkles (I am 39), I can see that my laugh lines are now far more noticeable/pronounced than they ever were before ematrix. I went back to my doctor and he acknowledged my new scars and deeper laugh lines, but he claims they just happened and what I need is another round of ematrix and filler in my laughlines. Just awful experience all around. Feel free to post questions and I will try and check back to answer. PS -- I have to say that I notice every doctor on this site recommends ematrix (or similar laser resurfacing), yet I have not read one patient reviewer who is happy with the outcome for acne scarring from ematrix.
by Lynda M. Crosley xxx.xxx.244.112
July 16, 2015
Was this doctor's staff friendly?
Yes
Was this doctor friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.78.207
September 22, 2014
Would you recommend this dermatologist to others?
Yes
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Did this dermatologist answer all of your questions?
Yes
Does this provider have helpful information available online?
Yes
Did you feel that your visit with the provider was time well spent?
Mostly yes
by Anonymous xxx.xxx.20.37
March 20, 2014
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Were the waiting room chairs comfortable at this dermatologist's office?
Extremely comfortable; I could have fallen asleep
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by dolores aspa xxx.xxx.198.152
March 24, 2013
Awful experience. She left me with a permanent scar on my face, then refused to return my calls and avoided eye contact when I visited with another doctor in the practice to correct her mistake. He was unable to, and now I am left with a disfigured cheek.
by LJ xxx.xxx.153.28
October 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.110.192
August 17, 2012
Does this provider give unbiased advice?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
February 20, 2012
Did this provider have reasonable prices?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was the waiting area spacious?
Yes
by Anonymous
September 05, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
June 14, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Would you recommend this dermatologist to others?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider have reasonable prices?
Absolutely!
by Anonymous
June 01, 2011
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Map and Directions
1020 Park Ave, New York, NY 10028