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Leonard Jaffe, MD

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Leonard Jaffe, MD
Knee& Shoulder disorders Orthopaedic Surgery
(12 Reviews)
> Get Phone Number & Directions
609 Morris Ave Springfield, NJ 07081
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider use excessive foul language?
No
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.153.133
September 30, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
February 29, 2012
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Are you going to visit this provider again?
Without a doubt!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
February 10, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider late to your appointments?
No, they were on time
Does this provider always put the customer first?
Yes, they always put customers first
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
December 23, 2011
I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I was very satisfied with my visit. They were helpful and I left feeling encouraged. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I've been looking for an orthopedic surgeon that put in the extra effort to make me feel valued and important and I think I found it. They are warm, friendly, and one of the most welcoming offices I've visited.
by NIM
November 11, 2011
I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by Eileen Petrain
September 26, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Would you recommend this provider to others?
I Already Have
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
July 07, 2011
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
July 06, 2011
Was this provider friendly?
Very! The most welcoming office I've visited!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
June 10, 2011
It seemed like he were using old methods and procedures. The doctor from day one was interested in a surgery and never wanted to give anything else like physical therapy, etc a chance. But I do not doubt his abilities. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. Their prices were very fair. They never postpone my appointment. I like that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by guy with cubital tunnel syndrome
June 06, 2011
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Map and Directions
609 Morris Ave, Springfield, NJ 07081