Karen Dias Martin, MD

Karen Dias Martin, MD
200 Highland Ave Ste 230 Glen Ridge, NJ 07028
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Consumer Feedback

(51 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Dr. Karen D. Martin and her staff are absolutely wonderful!! Dr. Martin is very understanding and very compassionate.
The receptionists are very welcoming and prompt. There is no long wait to be seen. The early hour appointments are so convenient!!
by MaryB xxx.xxx.226.241
June 25, 2018
I have just quit seeing this doctor, even though I had been seeing her for 8 years. The staff always annoyed me because they are just barely polite on the phone. Plus, f you have a problem, you can't ever talk to the doctor on the phone because she has a nurse screen her calls. Still, I went because the doctor herself was good...or so I thought.

I had an issue that I needed resolved by the doctor. However, I could not get the doctor on the phone. She has a nurse that acts like a screen, discouraging you from talking to her and attempting to resolve your issue herself. I would normally be OK with this, except this particular time my family physician advised me to do the EXACT OPPOSITE thing that Karen Dias-Martin's nurse told me to do. What does one do when your family doc and a registered nurse tell you opposing advice?

I tried to get the actual OBGYN (Karen Dias-Martin) on the phone, but it was a nightmare. The nurse kept trying to screen me. I tried to explain the situation, but she kept saying I couldn't speak to her. Still, I kept asking to talk to her, about 6 times before the nurse put down the phone and said she'd call me back.

Karen Dias-Martin called me on the phone and literally SCREAMED at me. I don't know what the nurse told her, but she said she was "done" with me. She said I had been disrespectful to the nurse. I didn't know what she meant by that and I tried to explain that she probably only had half the story, but she cut me off mid-sentence. I never got to explain what the situation was, she was so rude. Instead, I promptly asked how I might get my records to change doctors.

I called my mother, who is a nurse, absolutely in tears. She said she'd never heard of such treatment from a doctor and that it was absolutely unprofessional. Why would a doctor SCREAM at a nervous patient just trying to get some conflicting advice cleared up?

The nightmare didn't end there. The nurse who clearly poisoned me against the doctor would not transfer my records to my primary care. She kept calling me to pay $25 even though MY DOCTOR had requested the transfer. I still don't know if my records ever made it to my primary care doc.

I just got a postcard in the mail today saying it's time for my appointment with the doctor. Really? I thought she was "DONE" with me. Whatever the case, I am certainly done with that office.
by Jenny M xxx.xxx.2.134
May 14, 2015
I was referred to Dr. Dias Martin by a friend/coworker since I am new to the area. BIG MISTAKE! I made my appointment for my annual and to get a renewal prescription for birth control pills. She was very friendly during my visit and answered my questions. She "talked me into" getting tested for STIs AFTER she had taken the cultures. She said it was up to me and that some patients may not be psychologically prepared for it. Of course, I said "Sure, why not?" But overall, I was pretty satisfied with my initial visit...

Well, one week later, I get test results and a prescription for a strong antibiotic in the mail. I was completely confused. What was this for? What do I have? I DID NOT receive any form of communication prior to receiving the script. No phone call, no letter. I call the following day since they are closed Thursdays. I am told the doctor is with a patient but the nurse can help me. She proceeds to ask me if I picked up the script. I said yes, but I need to know what is going on. She said I have an infection and to call after I finish the antibiotics to do a follow-up. I ask her questions like WHAT is the infection, HOW did I get it, etc. etc. she seemed to get annoyed with me and still REFUSED to pass the phone over to Dr. Martin Dias, who I can HEAR over the phone saying she spoke to me (which she DID NOT). I work in the medical field and that was just COMPLETELY UNPROFESSSIONAL, COLD, UNCARING, and DISGUSTING. We would never EVER treat our patients like how I was treated, especially with the news that I received from them.

Now, I am looking for a new OBGYN in the area.
by Disappointed Patient xxx.xxx.114.6
February 08, 2014
Was the waiting area spacious?
Yes
Did they follow up with you after your appointment?
Yes.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.4.102
September 03, 2013
Were you able to relax during your appointment?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Did this OBGYN fully explain your treatment's risks and benefits?
Yes
Does this OBGYN use current and safe equipment?
Yes
Did this OBGYN thoroughly review your medical history before examining you?
Yes
by Anonymous xxx.xxx.46.226
September 01, 2013
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.2.173
June 13, 2013
by Anonymous xxx.xxx.128.233
May 21, 2013
Was this provider's office too cold?
Yes, I was starting to get numb
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
by Anonymous xxx.xxx.163.2
April 16, 2013
Was this provider late to your appointments?
No, they were on time
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you experience unnecessary pain during your visit?
No
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, they seemed very knowledgeable
by pmarrese xxx.xxx.157.77
February 22, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by deb xxx.xxx.250.170
January 30, 2013
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