Did this provider show attention to detail?
                        
                        
                            Kind of, but not very much
                        
                        
                            Did the staff make you feel uncomfortable when you called with questions or concerns?
                        
                        
                            Somewhat, they should have been more polite
                        
                        
                            Does this provider always put the customer first?
                        
                        
                            Somewhat, but I didn't feel like they cared about my needs
                        
                        
                            Did this provider thoroughly explain the risks and benefits of your treatment?
                        
                        
                            They were explained, but not thoroughly