Kenneth Rubin, MD

Kenneth Rubin, MD
Gastroenterology Group of Northern NJ 420 Grand Ave Englewood, NJ 07631
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
2 star average for Value
Does this provider have helpful information available online?
Yes, but very little
Was this provider's office too loud?
Yes, they need to move to a quieter location
by Anonymous xxx.xxx.187.130
October 08, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.3.66
September 18, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
February 27, 2012
Was this gastroenterologist friendly?
Yes
Were the waiting room chairs comfortable at this gastroenterologist's office?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
January 24, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
September 19, 2011
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
July 26, 2011
Was this provider's office easy to locate?
Fairly Easy
Was the waiting area spacious?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
April 08, 2011
It was easy to get the appointment time that worked for my schedule. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately.
by Bob S.
March 16, 2011
Just as a side note, I was very impressed with how conveniently located this business in Englewood, NJ. Englewood has a very robust downtown shopping area. It is easy to locate. They excellent customer service at reception. The patient is the priority. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. They paid close attention to me and all of my questions were answered. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. I have been a patient for ten years. They are thorough and direct.
by Leslie Olson
March 15, 2011
Did you feel safe in this provider's care?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
March 01, 2011
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