I just spoke with Dr. Abend's new office manager over the phone and was extremely disappointed. I had left a voice mail yesterday morning asking to speak with the doctor because I had a question for him. Not only did I not get a call back until this morning, but the office manager was extremely rude to me and told me that I'd have to come in to be examined because "if the doctor took every phone call he got, he would have no time to see his patients". All I had was one question for him that would have required a simple yes or no answer. It would not have taken any significant time out of his day. After I told the office manager that I did not want to make an appointment, she gave me a smart-a** remark and hung up on me!! It's really a shame that Dr. Abend has such terrible management, because he is a great doctor, and unfortunately I will not be returning because of it. Hopefully he sees this review and makes some necessary changes to his staff!
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