Karen Harkaway, MD

Karen Harkaway, MD
Univ Of Pa Dermatology Grp 5045 Route 130 Ste C Riverside, NJ 08075
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2.5 star average for Value
Did you feel safe in this provider's care?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.8.46
October 29, 2013
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider answer all of your questions?
Some were answered
Was this dermatologist's staff friendly?
Yes
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous xxx.xxx.233.116
August 07, 2013
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
by Anonymous xxx.xxx.145.182
June 26, 2013
Does this provider promptly return your phone calls?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider give unbiased advice?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.1.16
June 18, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you leave the office feeling satisfied with your visit?
Completely!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
February 25, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider use excessive foul language?
No
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this dermatologist's staff friendly?
Yes
by Anonymous
November 29, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
September 08, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did you experience unnecessary pain during your visit?
No
by Anonymous
September 01, 2011
It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by Christine Gallagher
September 01, 2011
Does this provider give unbiased advice?
No. I didn't trust their motives.
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
August 30, 2011
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