Jennifer Hornback, MD

Jennifer Hornback, MD
U S Family Care 7111 S Virginia St Reno, NV 89511
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Dr. Hornback is very thorough and is professional and has a since of humor. She is accurate in her diagnosis, she listens and she's very intelligent.She and her staff are very warm and compassionate. She's kind, considerate, knowledgeable and she makes me feel comfortable.
by Sheila xxx.xxx.18.79
August 08, 2014
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this family doctor use current and safe equipment?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous xxx.xxx.35.90
June 10, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.19.172
November 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.14.84
August 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.179.58
July 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.117.36
July 17, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
August 17, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this family doctor friendly?
Extremely Friendly
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
July 26, 2011
I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.
by Ljoyce45
June 30, 2011
Did you experience unnecessary pain during your visit?
No
Did this provider prominently display their diplomas or business license?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
February 28, 2011
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