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Wanda Terrell, MD

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Wanda Terrell, MD
West End Internal Medicine
(9 Reviews)
> Get Phone Number & Directions
5585 Pershing Ave Ste 220 Saint Louis, MO 63112
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I found Dr. Terrell and her staff to be very friendly and professional. This was my first visit and I was given some forms to complete. As soon as the forms were completed I was taken into the doctor's office. A lot of questions, Dr. Terrell was entering my responses into the computer as I spoke. We discussed my medical problems, Dr. Terrell suggested I get a shot during the visit. Working with her scheduling department was easy. From start to finish, the appointment took just about an hour. I left with a good impression of Dr. Terrell and her staff. I just wish her office were a little bit closer to my home.
by John xxx.xxx.226.131
January 22, 2015
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.79.224
April 27, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did they follow up with you after your appointment?
Yes.
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.68.222
April 26, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.140.192
June 21, 2012
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
March 05, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's office too loud?
No, it wasn't too loud
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
November 15, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider have helpful information available online?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
October 24, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider give unbiased advice?
Yes
Are you going to visit this provider again?
Without a doubt!
by Anonymous
August 23, 2011
I did not feel safe with them at all. I was scared that something was going to go wrong. I am not going to refer my family and friends here. I just wasn't that impressed. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They never made any effort to follow up with me after my visit and it made me feel very unimportant. I know they see a lot of patients, but when you say you're going to follow up, you should.
by Dissatisfied
March 30, 2011
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Map and Directions
5585 Pershing Ave Ste 220, Saint Louis, MO 63112