Alexander Mallouk, MD

Alexander Mallouk, MD
St Lukes Internal Medicine 4321 Washington St Ste 3000 Kansas City, MO 64111
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I felt safe and well taken care of. The staff was very friendly and professional; I felt welcome. When I went back to the room to wait for the doctor, I was a little nervous having recently changed from a previous doctor whom I was completely dissatisfied with their service. However, my anxiety quickly faded away as I took notice of the many awards Dr. Mallouk had received for being named Top Doctor. He was very friendly and appeared genuinely interested in whether or not I had any health concerns. I immediately told my friends and family about the fantastic experience I had with Dr. Mallouk. Both the doctor and staff were extremely friendly and welcoming. They put in the extra effort to make me feel valued and important. Dr. Mallouk, the office, and medical staff are among one of the two best primary care doctors and offices I have ever visited.
by Natasha xxx.xxx.170.103
May 08, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider answer all of your questions?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider always put the customer first?
Yes, they always put customers first
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.107.250
October 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.34.132
August 07, 2012
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
He is very sweet and gentle!
by Mandi
December 20, 2011
Was the waiting area spacious?
Yes
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
August 18, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
July 07, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Are you going to visit this provider again?
Without a doubt!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
May 18, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider have reasonable prices?
Absolutely!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
May 05, 2011
Does this provider promptly return your phone calls?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
April 11, 2011
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