Louis Chanin, DO

Louis Chanin, DO
Family Ear Nose & Throat 60 Physicians Ln Ste 1 Southaven, MS 38671
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
They listened, but I'm not sure they really cared
Was this ENT Otolaryngologist friendly?
Yes
by Anonymous xxx.xxx.247.194
February 19, 2013
I was very satisfied with my visit. They were helpful and I left feeling enlightened. The office was very easy to locate. I didn't have any trouble finding it at all.They're really great about taking their time with me..
by Mssmeg xxx.xxx.241.63
January 16, 2013
They made sure every single question I had was answered, they checked my hearing, & got rid of an ear infection that other Dr's were unable to clear up for me. Their staff is friendly and the office was easy enough to find. I will absolutely return. I had an amazing experience.
by HappyPatient xxx.xxx.218.206
March 19, 2012
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. The office was very easy to locate. I didn't have any trouble finding it at all. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out.
by Darreb
November 22, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was it easy to make an appointment with this provider?
Yes
by Anonymous
November 14, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
October 06, 2011
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider answer all of your questions?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
August 10, 2011
Was this ENT Otolaryngologist friendly?
Yes
by Anonymous
May 25, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
May 02, 2011
Was this provider's office easy to locate?
Only with clear directions
Was this provider friendly?
I didn't feel very welcome
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was it easy to make an appointment with this provider?
Practically Impossible
by Anonymous
March 28, 2011
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