Shannon Johnson, MD

Shannon Johnson, MD
Shannon A. Johnson MD., PA 3901 Airport Freeway Bedford, TX 76021
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Whenever I have to wait in a waiting room a while, I always look forward to at least being able to read their magazines, but not here. With the constant elevator quality music that agitates (instead of calms), I think I slowly lose more and more of my mind the longer I wait (usually 45-60 min). I don't think any psychiatrist should use foul language around their clients, and I didn't appreciate that they did. It wasn't excessive, but it was still unprofessional. Not only did she ignore my questions, she rushed my appointment and tried to hurry me out the door as soon as possible. I had an emergency recently, and I couldn't get a hold of her. It was frustrating to know that I couldn't count on her.
by Alan T. xxx.xxx.24.17
February 20, 2014
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this psychiatrist have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.70.61
December 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.228.226
August 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.133.200
August 09, 2012
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.1.1
May 01, 2012
Are you going to visit this provider again?
Sure
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
November 21, 2011
Does this provider treat every client equally?
No, they definitely favor certain clients
Has this psychiatrist ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this psychiatrist friendly?
I didn't feel welcome
Was it easy to make an appointment with this provider?
Yes
by Anonymous
November 20, 2011
They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. They always made sure that I wasn't in any pain. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. I've been to a psychiatrist before that used a lot of foul language and it made me very uncomfortable, but they don't do that here. They were always very respectful and courteous.
by Anonymous
November 08, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider remember you by name?
Sometimes, but not always
Were you able to relax during your appointment?
Yes
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
by Anonymous
November 04, 2011
Was this provider late to your appointments?
No, they were on time
by Anonymous
October 19, 2011
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