Dean E Kent DDS

Dean E Kent DDS
Dean E Kent DDS 317 Edwin Drive Virginia Beach, VA 23462
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
After being treated at this practice for nearly 5 years, I went to my former dentist, close by, on an urgent issue. I traveled nearly 60 mi. round trip because I heard what excellent care others were getting with Dr. Kent. My former dentist fixed the issue but found I had 13 cavities and one tooth was crumbling. This was only 5 mos. after I last saw Dr. Kent. I was in shock so I sought a 2nd opinion in which this dentist also found I had 13 cavities. When I went back to confront Dr. Kent with the documented repairs from both other dentist that were needed to fix my teeth, his only reply was he uses the conservative approach. Well, why didn't his hygienist or the dentist find the cavities before. His so called "conservative approach" has now cost me over $10,000.00 in a years time, to have root canals, crowns, and cavities repaired. The one tooth he put a crown on lasted 18 mos and recently broke at the gum line. Where is the justice in this for me?
by R. Day xxx.xxx.67.79
April 23, 2019
The office was clean, warm and inviting. The office staff was friendly and went out of their way to help. It was my two young daughters first visit to a dentist and they were initially scared but came away with only smiles. They were also happy to get balloons and Disney toothbrushes. Dr. Kent and our hygienist were very gentle and explained everything. I will take all of my family to this office. They were wonderful.
by Anonymous xxx.xxx.155.52
May 16, 2013
Fillings he put in fell out within 3 month. He would not replace them for free. Bad work done. Do not recomend!!
by Jane K. xxx.xxx.143.60
May 15, 2012
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
by Anonymous xxx.xxx.157.81
April 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.26.253
February 02, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
December 28, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider late to your appointments?
No, they were on time
Was this dentist friendly?
Yes
Were you able to watch TV during your dental procedure?
No, they didn't even have any magazines to read
by Anonymous
August 29, 2011
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
by Anonymous
May 12, 2011
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