While the care provided was good, the billing and staff were horrible.
Prior to some fillings, I told them my insurance did NOT cover white composites beyond the first 6 teeth. The staff assured me the insurance company would cover it. The insurance company ONLY covers a reduced amount and I was responsible for HUNDREDS of dollars of the bill. Trying to talk to them about it only resulted in me being blamed, no offer to assist or compromise, only an extended period to pay WITH interest being charged.
This office seems to be more worried about being "right" than considering the bigger picture. There are many offices where they will give HONEST and complete estimates of the patient responsibility. Had I been dealt with honestly, I could have had the work completed in a sequence that I could have afforded.
Once my complete bill was paid, I cancelled my remaining appointments, and was asked why. When I tried to tell them, they could not have cared any less than they did. Good luck with them!
They paid attention to me and my questions were answered. Their staff was friendly enough, but they didn't go out of their way to help me. My teeth were cleaned, they did their job. I left feeling ok, but at other dental offices that I have been to, the staff was friendlier. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate.
Wellness.com does not provide medical advice, diagnosis or treatment nor do we verify or endorse any specific business or professional
listed on the site. Wellness.com does not verify the accuracy or efficacy of user generated content, reviews, ratings or any published