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David & Rebecca Swett DDS PC

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David & Rebecca Swett DDS PC
David & Rebecca Swett DDS PC
(9 Reviews)
> Get Phone Number & Directions
900 Rio East Court Charlottesville, VA 22901
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.65.154
March 06, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
by Anonymous xxx.xxx.0.123
February 04, 2013
David and Rebecca's business is a poster child for excellence. I think Darden could write a case study on service excellence. One arrives and is immediately shown to a treatment room with a team member, generally the hygenist, and made comfortable. I have been a dozen times and never had more than a three minute wait--often no wait. Every need and care is taken care of and explained. The dentist (either David or Rebecca) takes every care to make you feel if your visit is the only thing on their mind all week and never gives you the impression they are rushed. Timid patients like me are made to feel safe. The work is of course excellent. A+
by Graham xxx.xxx.194.162
August 04, 2012
I have been to both Dr. David and Dr. Rebecca Swett and they were both wonderful. They made sure every single question I had was answered, and are always available to answer any additional questions. Their staff is the most friendly, welcoming staff I've ever dealt with. I have been to many offices where I end up waiting a long time for my appointment but they always seem to run on schedule. They are so warm and professional, and that gives a lot of comfort when you are sitting in a dental chair. I also had cosmetic work by Dr. Rebecca and I LOVE the results! She found the most cost effective way to give me the teeth I always wanted!
by Eve B xxx.xxx.98.240
April 10, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
August 02, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Were the waiting room chairs comfortable at this dentist's office?
Yes
by Anonymous
July 11, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
June 28, 2011
Would you refer this provider to a family or friend?
Yes
Would you recommend this dentist to others?
Yes
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Are you going to visit this provider again?
Without a doubt!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
June 27, 2011
Did this provider rush your appointment?
No
Does this provider treat every client equally?
Sometimes, but not all the time
Was this provider's office too loud?
No, it wasn't too loud
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
June 20, 2011
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Map and Directions
900 Rio East Court, Charlottesville, VA 22901