Richard LaCour, DDS

Richard LaCour, DDS
Mainland Dental Center 2501 Palmer Highway Suite # 102 Texas City, TX 77590
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Consumer Feedback

(9 Reviews)
Service
2 star average for Service
Environment
2.5 star average for Environment
Expertise
1.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Very nice experience. I am always afraid to go to the dentist but once i walked in everyone was nice and answered every question i had.
by Aleksa Ramirez xxx.xxx.121.52
July 25, 2017
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Did you experience any unnecessary pain while your teeth were cleaned?
Yes! It was absolutely excruciating
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Wish I Had Known xxx.xxx.80.16
October 20, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
by XP xxx.xxx.80.17
July 17, 2012
I visited this office after my insurance changed. I was reluctant at first to bring my kids because I knew nothing about this dentist. I was pleasantly surprised with everything from the receptionist who set up my appt. to the dentist. He was very gentle. I am not a dentist lover as most people aren't. Needless to say, I set up appts for my wife and two children after my experience. Would definitely recommend
by firedog xxx.xxx.238.11
June 05, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I don't know where the 2 previous reviewers were, but it was not the office I went to. It was tidy and the staff was very friendly.
by happy camper xxx.xxx.253.247
May 30, 2012
They made sure every single question I had was answered, Their staff is friendly and professional. I am a regular patient there & would recommend this office to anyone looking for a practice where you are treated as a person & not a number. I too am not sure where the other 2 reviewers visited, the office was immaculate & the staff were awesome!!!
by VERY SATISFIED xxx.xxx.4.177
May 30, 2012
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I am a regular patient at the office and have never had any negative issues. Dr. LaCour is friendly and professional.
by - Smiley xxx.xxx.37.156
May 30, 2012
I went in to get my teeth checked and he said I should just have them all pulled and have these new fancy "expensive" teeth put in. And that lady at the front desk was just down right rude!
by Don't Go
November 15, 2011
They didn't listen to anything I had to say! Whenever I tried to get a word in, they either interrupted me or cut me off before I could finish. They would not leave me alone, and kept suggesting that I buy products that I felt were completely unnecessary. They didn't help me as much as I was hoping and didn't answer all my questions. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. It was obvious that they didn't take any pride in their office's appearance. I don't think that place has ever been cleaned.
by DISSATISFIED
August 25, 2011
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