Covert John L DDS

Covert John L DDS
Covert John L DDS 7701 Tezel Road San Antonio, TX 78250
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Consumer Feedback

(6 Reviews)
5 star average for Service
4 star average for Environment
4.5 star average for Expertise
4 star average for Staff
4.5 star average for Recommended
5 star average for Value
Would you recommend this dentist to others?
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Dr. Covert's dental degree and license are posted in plain sight, including a certificate from a dental insurance company that states that he is one of 5% nationally that, because of accuracy and proper conservative treatment the company will pay without xrays - impressive.
He is very caring, knowledgeable, and funny. Each treatment room has up to date technology. His staff is terrific.
Did this provider answer all of your questions?
None of my questions were answered
Did your mouth feel clean after your appointment?
Not really, it wasn't as clean as I hoped it would be
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did the staff call you to remind you about your upcoming appointment?
No, I don't think they cared whether I showed up or not
Was this provider's office too loud?
Yes, they need to move to a quieter location
I am very afraid of going to the dentist and I got an abscess tooth! I was bit in the face by a dog and had to have some of my teeth replaced, they were great when working with me although I was in a state of panic most of the time!! Dr. Covert's office has been fantastic to me. Friendly, nice, helpful, and they made sure I understood everything that was going on, the cost, and how much they thought the insurance would pay. They went and have gone out of their way, every since my first visit, to insure I feel comfortable and am not having any pain. Would highly recommend them!
Were the waiting room chairs comfortable at this dentist's office?
Was this provider's staff friendly?
Did you receive sample toothbrushes or toothpaste to take home?
Many! I got to pick my favorites from a huge selection
Did you leave the office feeling satisfied with your visit?
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was the dental equipment clean?
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
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