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New Braunfels Oral & Maxillofacial Surgery

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New Braunfels Oral & Maxillofacial Surgery
New Braunfels Oral & Maxillofacial Surgery
(11 Reviews)
> Get Phone Number & Directions
1572 Common Street New Braunfels, TX 78130
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
1 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Were you glad that you had the appointment with your provider?
Mostly
by Anonymous xxx.xxx.92.17
March 02, 2014
Was this provider late to your appointments?
No, they were on time
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.50.103
August 26, 2013
Was the waiting area spacious?
Yes
Were you able to relax during your appointment?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.133.141
July 05, 2013
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.249.132
June 24, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.158.198
July 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.103.44
April 27, 2012
I feel the need to exonerate the other excellent doctors at San Antonio Surgical Arts.

Dr. Thornton was the surgeon with whom I had the awful experience. He was so condescending and rude whenever I asked questions. I was so offended after my consultation (wisdom teeth extraction), I vowed that I would NEVER return there, and I wrote a negative review on this domain.

I went all over God's creation trying to find a different oral surgeon, but no one offered me the same price as SASA did, so I begrudgingly ended up going back there because I didn't want to choke about 300 dollars. Much to my surprise, I actually had a different surgeon perform my surgery.

Dr. LaVan R. Parker, extracted my wisdom teeth and he was SUPERB. He was the anti-Thornton-- super nice, assuring, and professional. When I returned for my follow-up appointment, Dr. Michael Gissell, Jr. took care of me. Dr. Gissel was also much like Parker in that he was very respectful, professional, and knowledgeable. The New Braunfels San Antonio Surgical Arts apparently has a rotation of surgeons.

Bottom Line: San Antonio Surgical Arts does an EXCELLENT job. Their facilities are clean and their staff professional. My surgery was performed very well, and I had probably the best wisdom teeth extraction experience of anyone I have heard (I got all four extracted from my bone). All that being said, if you are a new patient, simply AVOID DR. THORNTON and REQUEST either DR. GISSEL or DR. PARKER.

(The only reason I gave 4 stars is because of Dr. Thornton. If I were to rate Dr. Parker who performed my surgery, the review would be a 5/5.)
by Mary (again)
September 01, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider offer flexible appointment times?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
July 25, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
July 07, 2011
Does this provider give unbiased advice?
No. I didn't trust their motives.
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
by Anonymous
June 20, 2011
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Map and Directions
1572 Common Street, New Braunfels, TX 78130