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Duncan A Richard DDS

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Duncan A Richard DDS
Duncan A Richard DDS
(13 Reviews)
> Get Phone Number & Directions
7401 West Fm 2147 Horseshoe Bay, TX 78657
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
No
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Would you recommend this provider to someone who asks for a referral?
No
Did this dentist thoroughly examine your teeth?
Yes
Did this provider give the impression that they cared about your concerns?
No
by Anonymous xxx.xxx.209.138
April 23, 2014
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.213.83
April 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.41.181
March 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.82.79
January 29, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's staff friendly?
Yes, they went above and beyond
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
January 06, 2012
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this dentist friendly?
Extremely Friendly
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
December 01, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was the dental equipment clean?
Absolutely! It looked brand new
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
November 29, 2011
I went to them for a crown.They said it would take three to four weeks to get permamnet crown in.They put temp crown in and it fell it out next day.Went back to get it reset ,again it fell out again next day.I called them to get it put back in and they said the tooth would be alright until the perm crown came in.I waited two months and they never called me.After many calls they finally returned a call and gave me some lame excuse that their A/C was broken.That maybe in a couple of weeks.Well after 4 months they finally called me and said come on in.They set the appt for 1pm after two and half hours later they finally call me back to put crown in.They never once explained why it took so long.They seemed liked they didn't care at all.I will never use them again.They are very rude and unprofessional and their work is subpar.
by Charlie Bailey
October 10, 2011
Dr. Duncan is amazing! I had a tooth break, and gave him a call. He was on vacation, but still in the area. He came in even though his office was closed just to pull my tooth. I'm usually very nervous, but he was kind and explained everything. It was the best dentist experience I've had in a long while.
by ktmftx
September 18, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
August 11, 2011
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Map and Directions
7401 West Fm 2147, Horseshoe Bay, TX 78657