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Graves Tom Cody DDS, FAGD DDS

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Graves Tom Cody DDS, FAGD DDS
Graves Tom Cody DDS, FAGD DDS
(6 Reviews)
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1318 Fisher Goldthwaite, TX 76844
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Brenda Schneider xxx.xxx.106.197
February 03, 2014
Talk about rude. I went to my first appointment with no issue. We scheduled my next one for 8am a week later. I had every intention of going . They called the previous day to confirm, unfortunately I did not get the message until after business hours . However, I still was planning to go . At 2am I woke up vomiting. My husband who works late nights came home to find me laying in front of the toilet very sick. He was going to call when we believed the office opened to reschedule my appointment. They called us right before 8 am. He tried to explain that I had gotten sick in the middle of the night and he thought that they didnt open until 8am. The receptionist got extremely rude and hung up on him. He tried to call back and explain this was very unexpected but again she was rude and said the dentist would never see me again. He called back a 3rd time and offered to pay up front for my appointment if we could just reschedule . Again, he was met with rudeness. If there is any possibility that something unforseen could happen to you in the middle of the night. Something like being sick . DO NOT go here. They are not willing to work with you and will treat you like dirt.
by uriah xxx.xxx.218.128
November 12, 2013
They have some of the cleanest dental equipment I have ever seen. They make an extra effort to make sure they only use the best for their patients. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.
by georhar2
December 13, 2011
I knew that I was going to be in a little bit of pain after my appointment, it happens every time I go to the dentist. It wasn't excessive at all though, and it went away pretty quickly. I've never seen a dental office that cares about their patients more than they do. They've never pressured me to get dental procedures I don't need, and they always have my best interest in mind. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want.
by robert lytle
December 07, 2011
There was only a couple of times where the staff was actually able to answer my questions. Most of the time, they'd refer me to their boss or another staff member. They left me completely alone for a long time and I became very nervous. They seemed to know what they were talking about most of the time, but I still wasn't very comfortable. and they were rude and uncareing if i go back i wanna be treated like my teeth mater to them and not just there walking paycheck
by gypsyfire
November 22, 2011
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by Marilyn Stotts
September 24, 2011
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Map and Directions
1318 Fisher, Goldthwaite, TX 76844