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Broadway Dental
Broadway Dental
(9 Reviews)
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3901 Broadway Street Galveston, TX 77550
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
Their overall treatment of my 3 yr old daughter was good, but major scheduling issues. Wrong date was written on apt card, we got there at 8:45 am, and they were closed that day. Honest mistake.
THEN they scheduled my daughter for DEC 31st. I got a confirmation email 2 days prior, and a reminder text THAT morning. Get there at 8:45 for her 9 am apt, and THEY ARE CLOSED! I got a call from them on the 2nd, saying that they were closed that day for the holidays, and I should have been called and rescheduled. I was not, and they were sorry. Didn't offer ANY sort of compensation for their mistakes. We will NOT be back.
by Angry Mother xxx.xxx.205.129
March 08, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by client 2 xxx.xxx.10.24
February 06, 2014
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by johnny xxx.xxx.82.3
November 01, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.119.234
March 05, 2013
I had massive problems to be fixed on a tight budget. Problems fixed! The team showed their care for me, both as a patient and as a person.
by Patty Ruland xxx.xxx.6.245
November 14, 2012
Excellent office. Very nice doctors and people here.
by Nicola xxx.xxx.80.92
March 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Karen xxx.xxx.210.148
February 12, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous
July 18, 2011
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
March 22, 2011
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Map and Directions
3901 Broadway Street, Galveston, TX 77550