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Aggieland Dental Associates PC

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Aggieland Dental Associates PC
Aggieland Dental Associates PC
(9 Reviews)
> Get Phone Number & Directions
2700 Earl Rudder Freeway South College Station, TX 77845
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business.
We took our two daughters in , ages 13 and 11, and they would not allow us in the examination room with them. Then we we inquired about our younger daughters, 8, 3 and 7 months, who had appointments in a few days we were told that we wouldn't be allowed in the room with them either unless the 7 month old was being fussy!
NO WAY!!! Never should a parent be told what is best for their child. I know what needs my children have and that should be top priority. If the doctor thinks he knows better then he can come talk to me but my feelings are final and I get the final say when it comes to my children. Especially in a setting such as a doctor's office where I want to know what is going on and what is being said.
When I called to talk to the office manager after the visit to see about this policy and why it was in place I was told "that's the policy, the children do better without their parents. If you want to go somewhere else that's fine. Bye"
TERRIBLE SERVICE, TERRIBLE DEMEANOR, TERRIBLE PERIOD!
by Anonymous xxx.xxx.209.127
July 08, 2013
I took my son in the male dentist was rude to my son who is only 13. Was unhappily with services. We will not go back... Paid 238.00 for X-ray n visit and they couldn't give me a copy of my xrays.ask if they could mail it to me..really
by 979 xxx.xxx.142.35
January 14, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.212.111
February 23, 2012
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Would you refer this provider to a family or friend?
No, I wasn't impressed
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous
December 15, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this dentist answer all of your questions?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
November 16, 2011
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by Michael Fay
July 17, 2011
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
June 16, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you experience any unnecessary pain while your teeth were cleaned?
No
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
May 29, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
April 11, 2011
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Map and Directions
2700 Earl Rudder Freeway South, College Station, TX 77845