Castle Dental - Locations, Rivergate Center

Castle Dental - Locations, Rivergate Center
Castle Dental - Locations, Rivergate Center 813 Rivergate Parkway Goodlettsville, TN 37072
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2 star average for Staff
Recommended
2 star average for Recommended
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did your teeth cleaning feel rushed?
No
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was the waiting area spacious?
Yes, extremely spacious
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
Did you feel like this provider's office was understaffed?
No, they were fully staffed
we did not have a good expierence . we went in only to see if my 89 year old dad could get his denture repaired. first thing. we never saw the dentist at all ,one of the assc. took the denture and was gone about 1 min. came back and said let me work you up a lab paper showing how much it would cost.the amt. seemed to be very high and he would had been without his teeth for two weeks so we told them we would get back to them. then they charged my dad ,who lives on a fixed income the same price they would have charged if he had gotten an exam and x-rays ,and he never seen the dentist at all, but they said when the dentist looked at the denture that was the exam. excuse me, that does not seem like good business practice.
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